Aivora AI Assistant

Aivora AI Assistant provides an intelligent, website-aware conversational assistant for WordPress websites. It helps visitors find relevant information, understand products and services, and navigate the website through natural-language conversations.

Key Features

• Intelligent AI-powered conversations with website visitors.
• Website-aware responses based on the content and information available on the website.
• Understands natural-language questions and customer enquiries.
• Provides information about products, services, pages and other relevant website content.
• Helps visitors find relevant products and services.
• Provides contextual responses based on the visitor’s enquiry.
• Product-aware assistance for WooCommerce websites.
• Service-aware assistance for service-based websites.
• Provides direct links to relevant products, services and website pages.
• Assists visitors outside normal business hours.
• Helps customers understand product or service information before making a decision.
• Provides a conversational interface that reduces the need for visitors to search through multiple website pages.
• Can direct customers to appropriate human support channels when further assistance is required.
• Designed to work across different types of WordPress websites, including WooCommerce and service-based businesses.

Aivora AI Sales Agent

Aivora AI Sales Agent extends the capabilities of the AI Assistant with dedicated sales and lead-generation functionality. It is designed to identify potential customers, understand their requirements, evaluate buying intent, recommend relevant products or services, and provide sales teams with actionable lead information.

Key Features

• 24/7 AI-powered sales assistance for website visitors.
• Identifies potential buying intent from customer conversations and enquiries.
• Understands customer requirements rather than simply collecting contact information.
• Captures leads directly through AI conversations.
• Captures relevant leads from WPForms submissions.
• Collects customer information such as name, email address and enquiry details.
• Assigns lead scores based on factors such as buying intent, interest, urgency, budget and other available signals.
• Categorizes leads into Hot, Warm or Cold prospects.
• Helps sales teams prioritize high-potential leads.
• Matches customer requirements with relevant products from the live WooCommerce catalogue.
• Identifies relevant services and website content for service-based businesses.
• Provides personalized product and service recommendations based on customer requirements.
• Provides direct links to relevant products, services and website pages.
• Generates personalized sales follow-up email content based on the customer’s enquiry and interests.
• Uses available WooCommerce customer and purchase information to improve recommendations and customer understanding.
• Tracks the source of leads, including Aivora Chat and website forms.
• Retains relevant enquiry and sales context for subsequent lead follow-up.
• Provides human handoff options when a customer requires assistance from a sales or support representative.
• Adapts sales conversations and recommendations to the actual website, products, services and content where Aivora is installed.
• Supports both WooCommerce product-based businesses and service-based websites.